Important Information

Under the public policy adopted in recent years by the federal government in matters of national security, several initiatives and requirements have been implemented for those traveling outside the United States.

Our goal is to provide the latest information on the processing of passports so that you may clarify any doubts on this subject.

Western Hemisphere Travel Initiative

This initiative requires that all US citizens have a passport, passport card or other official document acceptable for the purpose of establishing their identity and nationality. It is implemented in two phases:

  • As of January 23, 2007, the passport requirement for all air travel was applied to Canada, Mexico, Central America, South America, the Caribbean and Bermuda.
  • As of June 1, 2009, this passport requirement will be extended to these destinations for all trips by sea (including “ferries”) and earth (border crossings).

Travel between Puerto Rico and the United States

It is important to note that this procedure does not apply to travel between the United States and Puerto Rico. US citizens traveling between the United States, Puerto Rico, the US Virgin Islands, Guam, the Northern Mariana Islands and American Samoa may continue to use already established identification documents.

General Information

Passport Offices handle requests for Passport and Passport Card of US citizens residing in Puerto Rico. Likewise, they process applications of US citizens who do not reside on the island who apply here to obtain or renew the document.

The issuance of passports is done in the city of Miami and the state of New Hampshire, as a general rule. The document could take up to six (6) weeks to be received in due process and up to three (3) weeks with expedited service.

For updated information click the following link:
http://travel.state.gov

Location of Regional Offices

Plaza Las Americas Office

Franklyn D. Roosevelt Ave.
3rd Floor Local 306,
Plaza Las Américas
San Juan, PR 00919
(In the hallway between JC Penney and Walgreen’s Pharmacy)

Hours of service: 8:00am to 4:30pm and the public service will be 8:00 a.m. to 3:00 pm, Monday through Saturday. The public is assisted in order of arrival and turns are distributed according to the human resource available.

This office only attends to Passport applications.

Passport Office – Ponce

Ponce Services Building
# 72 Mayor St., Suite 1.80
Ponce, PR 00730
Hours of service: Monday through Friday from 8:00am to 3:00pm

Passport Office – Fajardo

Dr. López St. Corner of Muñoz Rivera St.
Fajardo, PR 00738
(Anexo Alcaldía)

Hours of service: Monday through Friday from 8:00am to 3:00pm
The public is assisted in order of arrival and turns are distributed according to the human resource available.

NOTE: Swearing-in of passports will take place Tuesday through Friday.

Passport Office – Arecibo

Hall Annex Municipal Library Nabla Barreto
# 210 Santiago Iglesias Pantin Ave
Arecibo, PR 00612

Hours of service: Monday through Friday from 8:00am to 3:00pm

The public is assisted in order of arrival and turns are distributed according to the human resource available.

Services Office – Mayagüez Mall

Mayagüez Mall
975 Eugenio María de Hostos Ave.
Mayagüez, PR 00680
(Hall to the Wal-Mart)

Hours of service:
Passports Area: Tuesday through Saturday from 8:00am to 3:00pm
Services Area: Tuesday through Saturday from 8:00am to 4:00pm

The public is assisted in order of arrival and turns are distributed according to the human resource available.

For more information please call the following service line:

 

To attend passport offices using the appointment press next link: site

New Passport Application

This procedure applies to any of the following cases:

    • Applying for the first passport
    • The applicant was under 16 years of age at his last issued passport
    • Your passport has over 15 years of issued
    • Your passport is lost, stolen or damaged

Requirements

Application

  • Application DS-11 (first time)

Evidence of Citizenship

  • Birth certificate with official seal issued by the Demographic Registry. If born in Puerto Rico, it must have been issued by the Demographic Registry. If the applicant was inscribed after the first year after being born, he or she must provide additional information required by the Passport Office. If born in the Continental United States, ask in the Passport Offices how to apply for the Birth Certificate. Birth Certificates of Puerto Rico are valid only if issued after July 2010.
  • Certificate of Naturalization or Citizenship (if applicable)
  • Consular Report of Birth (if born abroad)
  • Expired passport. If under 16 years of age, the applicant must also submit his or her original birth certificate.

Pictures

  • Identical pictures in color and 2” x 2” (passport size) that have been taken in the last six (6) months. The background must be white or very light, and taken from the front.

Payments

  • “US Department of State” – Personal check, certified check or money order
  • Secretary of the Treasury Department- Certified checks or money orders
  • Payments will be made as follows:
    • Adults (16 and older) – $110 payable to “US Department of State “and $25 payable to “Secretary of the Treasury Department “.
    • Children (15 and under) – $80 payable to “US Department of State “and $25 payable to “Secretary of the Treasury Department “.

Identifications

  • • It is required to provide copies of both sides of the IDs in just one side of a letter size paper.

Primary Identifications:

      • Valid driver’s license (learner’s license are not acceptable)
      • Valid passport
      • Valid ID as worker for a State, Municipal or Federal Government Agency with issuance and expiration dates
      • Official identification of Military Service
      • Original Certificate of Naturalization or Citizenship
      • Residence card or valid foreign passport for identifying children under 16 years of age

Secondary Identifications – Should no primary identification be available, the following documents must be submitted:

      • Photo ID: electoral card, learner’s permit, etc.
      • Several public documents such as baptismal certificate, diplomas, marriage certificates, etc. (You should also bring copies of all public documents submitted)
      • Witness (adult, with primary identification, who is an American citizen or resident and who has known you for more than two years). You should also bring copies of IDs on both sides onto one side of the letter size paper.

It is required that both parents or the legal guardian, with primary identification, be present to obtain a passport for children under 16 years. If a parent cannot be present, the other parent will provide written consent validated before a notary public, including name and date of birth of the child.

Applicants of 16 and 17 years of age may attend with just one parent.

ALL ADULT AND CHILD MUST BE PRESENT AT THE TIME OF APPLICATION.

ALL OFFICIAL DOCUMENT FILED WITH YOUR APPLICATION MUST BE IN THE ENGLISH LANGUAGE

If your valid passport has been lost or stolen, you must also fill out the DS-64 form.

Traditional Renewing of Passports

  • The previous passport has less than 15 years of issued.
  • The individual was 16 years or older at time of issuance of the previous passport.

Procedure: (You can mail it to the address indicated in the application)

  • Application DS-82
  • Expired passport
  • One (1) 2 “x 2” passport photo in color.
  • Certified check or money order in the amount of $110 payable to “US Department of State “

Passport Card

Requirements

Evidence of Citizenship

  • Birth certificate with official seal issued by the Demographic Registry. Birth Certificates of Puerto Rico are valid only if issued after July 2010.
  • Original Certificate of Naturalization or Citizenship
  • Expired passport. If under 16 years of age, the applicant must also submit his or her original birth certificate.

Pictures

  • One passport size color photograph, taken within the last six months

Identifications

  • Primary and/or secondary IDs (for more information refer to the New Passport Application section)

Payments

  • “US Department of State” – Personal check, certified check or money order
  • Secretary of the Treasury Department- Certified checks or money orders
  • Payments will be made as follows:
    • Adults (16 and older) – $30.00 payable to “US Department of State” and $25.00 payable to “Secretary of the Treasury Department “.
    • Children (15 and under) – $15.00 payable to “US Department of State” and $25.00 payable to “Secretary of the Treasury Department “.

Expedited service (two to three weeks)

Requirements
  • Certified check or money order:
    • Adults (16 and older) – $185.45 payable to “US Department of State” and $25.00 payable to “Secretary of the Treasury Department “.
    • o Children (15 and under) – $155.45 payable to “US Department of State “and $25.00 payable to “Secretary of the Treasury Department “.
  • Express Mail envelope with stamp
Forms

They can be filled online or by hand in black ink only. You must submit all pages printed on one side.

For more information and other forms you may access: http://www.travel.state.gov

Other Links:

Aprobado por la Comisión Estatal de Elecciones - CEE-SA-16-3903